Brand Overview
Wheelz is a relatively new online casino brand that has quickly gained popularity among players worldwide. Launched in 2020 by SkillOnNet Ltd, a well-established gaming company with several successful brands under its belt, Wheelz aims to provide an entertaining and rewarding experience for gamblers from different countries.
Registration Process
The registration process at Wheelz is straightforward and can be completed within minutes. To create an account, players need to navigate to the casino’s website, click on the "Join Now" button, and fill out a simple registration form with Wheelz casino their personal details. The required information includes name, date of birth, address, phone number, email, username, and password.
Players are also prompted to select their preferred currency, language, and country. Wheelz accepts players from various countries, but some restrictions apply due to licensing requirements and local regulations. Upon submitting the registration form, a confirmation email is sent to the player’s registered email address with instructions on how to verify their account.
Account Features
After verifying their account, players can access the casino’s features and start playing games for real money or in demo mode. The dashboard allows users to view their account balance, transaction history, bonuses, and rewards points. Players can also manage their account settings, such as notifications, deposit limits, and self-exclusion options.
The Wheelz loyalty program offers various perks and benefits to regular players, including cashback rewards, free spins, and exclusive bonus offers. Players can track their progress in the loyalty program on the dashboard, which also displays their current level and the requirements for advancing to the next tier.
Bonuses
Wheelz welcomes new players with an attractive welcome package consisting of four deposits:
- 100% match bonus up to €200 on the first deposit
- 50% match bonus up to €300 on the second deposit
- 25% match bonus up to €400 on the third deposit
- 50% match bonus up to €500 on the fourth deposit
Additionally, Wheelz offers a free spins package with up to 100 free spins on certain slots. Regular players can enjoy cashback rewards and exclusive bonuses as part of their loyalty program.
Payments and Withdrawals
Wheelz supports multiple payment methods for deposits and withdrawals, including credit/debit cards (Visa/Mastercard), e-wallets (Skrill/Neteller), and bank transfers. Players should note that some banking options may have specific restrictions or fees associated with them.
Withdrawal requests are typically processed within 24-48 hours, but in rare cases might take longer due to additional verification requirements. Wheelz adheres to the industry-standard withdrawal policy of not processing withdrawals for players who are currently participating in a bonus offer.
Game Categories
Wheelz features an extensive library of games from various providers, including NetEnt, Microgaming, and Play’n GO. Players can browse through different categories or search for specific titles using the built-in game search function. The casino offers a wide range of:
- Slots: Classic 3-reelers to modern video slots with advanced features
- Table Games: Blackjack, Roulette, Baccarat, Poker, and more
- Live Casino: Real-time gaming experience with live dealers
Software Providers
Wheelz has partnered with some of the leading software providers in the industry, including:
- NetEnt: Known for their high-quality slot machines and innovative features
- Microgaming: Offers a massive portfolio of slots, table games, and progressive jackpots
- Play’n GO: Specializes in creating exciting mobile-optimized games
Mobile Version
Wheelz has optimized its website for mobile devices, allowing players to access the casino’s features on-the-go. The mobile version provides an identical gaming experience as the desktop site, including easy navigation, secure transactions, and responsive design.
Players can also download the Wheelz mobile app (available for both iOS and Android) for a more seamless experience.
Security and License
Wheelz operates under a license issued by the Malta Gaming Authority, ensuring that players’ funds are protected and their personal data is safeguarded. The casino implements state-of-the-art encryption technology to secure transactions and sensitive information.
Customer Support
Wheelz offers multiple customer support channels:
- Live Chat: Available 24/7 with instant assistance from knowledgeable agents
- Email Support: Responds promptly via email within a few hours
- FAQ Section: Covers frequently asked questions and answers
Players can also contact the casino’s support team through phone numbers listed on their website.
User Experience
Wheelz has invested heavily in creating an engaging user experience, with modern design elements, responsive layout, and easy navigation. Players can quickly find what they’re looking for, whether it’s a new game or information about promotions and bonuses.
The mobile app is also designed to provide a seamless gaming experience, with intuitive controls and quick loading times.
Performance
Wheelz has consistently performed well in terms of technical reliability, offering minimal downtime and rapid loading times. The casino’s software is regularly updated, ensuring that players have access to the latest features and security patches.
Overall Analysis
Wheelz has made an impressive start as a new player on the online gaming market, with its user-friendly interface, engaging design elements, and comprehensive game library. While it lacks some experience compared to more established brands, Wheelz compensates with competitive bonuses, swift payment processing times, and strong customer support.
Players worldwide can feel confident playing at Wheelz due to its robust security measures, transparent licensing information, and rigorous compliance policies. In conclusion, we rate Wheelz 8/10 for its solid performance, attractive features, and commitment to player satisfaction.
This review has provided a comprehensive overview of the Wheelz online casino brand, highlighting both the positive aspects and minor areas for improvement.